Thank you for your feedback!
If they have arrived squashed then it is definitely a shipping issue in which case I’m always happy to issue a replacement as I would never send anything that is not as beautiful as my photos xx it doesn’t happen often but unfortunately unless I deliver personally courier can make mistakes, please contact me at email@example.com to discuss replacement xx
I’m wanting to send this to Montenegro in Podgorica. Are you able to deliver as you state world wide delivery.
Please advise if there is additional charges for delivery and what the turn around time would be as it’s for a bride to be.
Yes we do xxx please view more information under shipping www.fleurduluxe.com/pages/shipping
Xx if you select express it will be 3-4 business days on average :) our standard service can take 7-10 business days on average.
Thank you for your question. Our lids are for decoration purposes only. Please do not place the lid on top of the flowers it will squish your blooms.
Best way is to place it back in the protective packaging it comes in. Also some countries will require a declaration...view more regarding preserved roses. I will send you one of those via email xx thank you so much once again, for shopping with us.view less